Operational services & workplace support
Active across multiple regions · Broad operational footprint · Diverse teams supporting varied client environments
Turning a finance system replacement into an enterprise-wide operating backbone
Context
An ERP programme was being run as a finance-only system replacement, led by external consultants. Organisational changes had been made, but process and data harmonisation were absent — the ERP was automating existing fragmentation rather than reshaping the enterprise.
Outcomes
- Scope redefined from a finance system to an end-to-end enterprise transformation
- Integrated processes and harmonised data models across finance, purchasing and operations
- Consultant-led delivery replaced by joint business, operations and IT leadership